Privacy Policy
How INK by Unacores AA collects, uses, protects, and discloses your personal data — in plain language.
This Privacy Policy outlines how Unacores AA Solutions Private Limited ("Unacores", "we", or "us") handles personal data when you access our website www.ink-aa.com and mobile application INK-AA (collectively, the "Platform").
By using the Platform, you consent to data collection and disclosure in accordance with this Policy. We will not collect any information except where it is knowingly and explicitly provided by you. Please read this Policy together with our Terms and Conditions.
Authenticity of Information
We have taken all reasonable steps to ensure that the information on the Platform is authentic.
You agree that the personal data you provide is true, correct, and accurate. We shall not be liable for any incorrect or false information or personal data that you might provide.
The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. In accordance with applicable laws, we do not store or use any financial data that you transmit through our Services. We may collect:
- Identity data: Name, username, gender, passwords, identity documents, purchase history, feedback.
- Contact data: Email addresses, phone numbers, delivery and business addresses.
- KYC data: Government-issued documents such as Aadhaar, driving licences, PAN cards, voter ID cards, ration cards.
- Usage data: Information about how you use our Services.
- Aggregated/statistical data: Derived from personal data but not personally identifiable.
Where we need to collect personal data by law and you fail to provide it, we may not be able to perform our obligations and may need to limit your access to the Services.
How We Use Your Personal Data
We will only use your personal data as the law allows. When you consent to providing personal data, you also consent to us sharing it with third parties solely for the purpose of providing the Services. We use your data to:
- Register you as a user of the Platform.
- Deliver Services and manage our relationship with you.
- Administer and protect our business, including troubleshooting and system testing.
- Monitor trends to improve the Services.
- Comply with legal or regulatory obligations.
- Perform obligations arising from our arrangement with you.
You may unsubscribe from our mailing list at any time via the unsubscribe option we provide.
Cookies
Cookies are small text files a website uses to recognise repeat users, facilitate ongoing access, and track usage behaviour. Unacores may use cookies as required on the Platform.
Cookies identify your device, not you personally. If you do not want information collected through cookies, you may change your browser settings to deny or accept cookies at your discretion.
Unacores cannot control the use of cookies or resulting information by third parties hosting data on our Platform.
Data Security
We implement security measures including encryption and firewalls to protect your personal information from unauthorised access, in compliance with the Information Technology Act, 2000 and applicable rules (SPDI Rules, 2011).
However, no security measure guarantees absolute protection. By accessing the Services, you agree to assume risks associated with disclosure of personal information arising due to breach of firewalls and secure server software.
Where we have given you a password to access the Services, you are responsible for keeping it confidential. We ask you not to share the password with anyone.
Changes to This Policy
We keep our Policy under regular review and may amend it from time to time at our sole discretion. Changes will be posted on this page and, where appropriate, notified to you by email.
The new Policy may be displayed on-screen and you may be required to read and accept the changes to continue using the Services.
Account Deletion
Users may delete their account at any time. To initiate deletion:
- Log in to your account.
- Navigate to the "More" option within the menu.
- Select "Delete Account".
- Confirm the deletion action when prompted.
Upon confirmation, your account will be permanently deleted from our systems.
Grievance Officer
Contact us at help@ink-aa.com for any enquiry relating to this Policy or your personal data. You may also write to our Grievance Officer, established under the Information Technology Act, 2000: